Houston · The Woodlands · Montgomery County · since 2001
Managed IT without the tier-one runaround — cloud, on-prem, or hybrid.
Managed IT, cybersecurity, Microsoft 365, AI Services, cloud, and colocation for Houston businesses. 25 years running. 10+ year average client tenure. Real engineers — not a call center, not a reseller pass-through.
25+
Years supporting Houston businesses
10+ years
Average client tenure
Westland Bunker
Tier III data center
TWIC®
Every engineer carries a
Trusted by Houston-area businesses that don’t settle
Services
Six pillars. One accountable team.
We handle the day-to-day, the security, the strategy, the infrastructure, the AI rollouts, and the website itself. One team, one call, one monthly number.
Managed IT Services
Keep the lights on — without the ticket-system runaround.
Day-to-day IT support, 24/7 monitoring, and help desk for Houston businesses. Your people get a real person, fast, every time — plus a self-serve portal to open and track tickets anytime.
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Cybersecurity & Compliance
Defense-in-depth built around your actual risk — not checkbox security.
24/7 monitored security stack — EDR / MXDR / SIEM / SASE — plus dark web monitoring, phishing simulations and security awareness training, risk reviews, HIPAA / SOC 2 / CMMC readiness, and backup and continuity. The compliance-heavy stuff, done right.
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Strategic IT
Technology roadmaps that align to your business, not a vendor's upsell.
vCIO guidance, consulting, cloud migration, Microsoft 365, office moves and wiring. Planning that makes IT budget-predictable and growth-ready.
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Infrastructure & The Bunker
Colocation in a Tier III data center we work inside of.
Our offices are located inside the Westland Bunker — a real Tier III data center — and we work out of it every day. Your hardware lives in the same building as our engineers. Direct physical access, no third-party remote-hands tickets, no reseller stack.
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AI Services
The grown-up answer to “should we be using AI?”
Every major AI platform — Microsoft Copilot, ChatGPT Enterprise, Claude for Work, Gemini, and the specialized vertical tools — plus the governance, policy, and training that keep your people safe while they use it. We're tool-agnostic; we recommend whatever actually fits your workflow and compliance posture.
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Web Design & Development
Built and maintained by the same team that runs your IT.
Mako Studio — our in-house web design and development team — designs, builds, and maintains client websites. Next.js, Tailwind, Vercel, Cloudflare. AI-native where it helps, simple where it doesn't. Your MSP already knows your brand, your data, and your compliance posture — let us own the website too.
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Industries we serve
The MSP for compliance-heavy Houston-area businesses.
Energy & industrial services. Healthcare. Professional services. Construction. CPAs & accounting. Law firms. Our primary focus is Houston, The Woodlands, and the surrounding areas — and we follow existing clients where their business takes them, including into Louisiana.
Energy & Industrial Services
The MSP for NDT, inspection, O&G consulting, petrochem, and industrial manufacturing.
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Healthcare
HIPAA-aware IT for mental health clinics, dental offices, and multi-location practices.
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Professional Services
Compliance-heavy B2B firms — investigative, legal, insurance, CPA.
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Construction
IT that keeps up with job sites, subs, and the estimating software your PMs run on.
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CPAs & Accounting Firms
IRS Publication 4557 and WISP-compliant IT — built to survive tax season and cyber-insurance questionnaires.
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Law Firms
IT that treats attorney-client privilege the way a bar ethics committee expects — and that keeps you running the day a ransomware gang pivots to law-firm season.
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How we work
We treat clients like neighbors.
Our longest-tenured clients aren’t our biggest — they’re the ones who value a real partnership. None of our clients are treated like a number. We’d rather support ten businesses we’re proud to serve than chase a logo.
If we’re not the right fit, we’ll tell you. If we are, you’ll notice the difference in the first week.
Case studies
Clients who’ve stayed a decade or more.
Professional Services
Davis Investigation Services
FCRA-compliant infrastructure serving Fortune 500 and 100+ government clients.
Background check and investigative firm in Conroe, TX — built on strict FCRA, EEOC, and DOT compliance. Mako's job: keep the platform encrypted, audited, and always available.
Healthcare
Woodlands Family Psychiatry
HIPAA posture across multiple locations, nine clinicians, and clinical-trial data.
Multi-location psychiatric practice in Spring and Conroe. Mako runs the IT that keeps patient portals up, PHI protected, and clinical-trial infrastructure compliant.
Multi-location Services
Bulldog Security Service
IT infrastructure that scales across 15 states and 30,000 customer homes.
Family-owned smart-home security dealer operating across 15 states. Mako handles the back-office IT that coordinates monitoring, scheduling, and technician deployment.
Onboarding
What happens after you say yes.
Four steps. Transparent, predictable, no surprises — the opposite of how your last IT transition probably went.
01
Discovery
A real conversation about your business, your current IT, and what's actually broken. No pressure, no scripted sales pitch.
02
Plan
We audit your systems and deliver a plain-English plan — what to fix first, what can wait, what it's going to cost.
03
Transition
We take over the day-to-day, migrate what needs migrating, and onboard your team on our tools without disrupting their work.
04
Running
Proactive monitoring, a help desk that picks up the phone, and quarterly strategy calls so your tech keeps pace with your business.
Technology partners
We build your stack on vendors we actually know inside and out — not a reseller pass-through.
- DellHardware Partner
- HPHardware Partner
- Cisco MerakiNetwork Partner
- UbiquitiNetwork Partner
- Sandler PartnersVoIP, AI Voice & Fiber
- Ingram MicroDistribution Partner
- TD SYNNEXDistribution Partner
- OpenTextM365 Email Security
- MicrosoftM365 + Azure
- ThreatDownEndpoint Security
- Keep AwareBrowser Security
- PulsewayRMM & Monitoring
- AcronisBackup & DR
- CrashPlanEndpoint Backup
Ready for IT that actually shows up?
Talk to a real person. We’ll walk through what’s broken, what’s working, and whether we’re the right fit. No pressure.