Services / Cybersecurity & Compliance
Cybersecurity & Compliance
Defense-in-depth built around your actual risk — not checkbox security.
24/7 monitored security stack — EDR / MXDR / SIEM / SASE — plus dark web monitoring, phishing simulations and security awareness training, risk reviews, HIPAA / SOC 2 / CMMC readiness, and backup and continuity. The compliance-heavy stuff, done right.
Who this is for
Businesses where a breach is a six-figure event — healthcare, financial services, professional firms, and any DoD-adjacent supply chain. If compliance is part of your business, this pillar is your floor.
What’s included
The full picture.
| Service | What’s included | Benefit |
|---|---|---|
| EDR / MXDR / SIEM / SASE | 24/7 managed detection + response across endpoints, network, and cloud identities; SIEM-backed log correlation; SASE for secure remote access | Active threat hunting and response — not just alerts sitting in an inbox until Monday |
| Dark Web Monitoring | Continuous scans of dark-web forums and paste sites for leaked credentials, email addresses, and company data tied to your domain | You find out your credentials are exposed before attackers use them — not after |
| Phishing Simulations & Security Awareness Training | Scheduled phishing campaigns, role-based training modules, individual and company-level reporting, remedial training for clicks | Your people stop being the weak link — demonstrable training records for cyber-insurance and audit |
| Risk Review | Network, endpoint, identity, and policy audit with a plain-English findings report | You know where you're exposed before an attacker (or auditor) finds out |
| Endpoint & Network Security | Firewall management, network segmentation, MFA enforcement, identity hardening, conditional access | Layered defense that makes a breach materially harder |
| Email & Spam Protection | MXsnap filtering, DMARC / SPF / DKIM alignment, quarantine review, banner tagging of external mail | Email-borne threats stopped before they reach your users |
| Backup & Disaster Recovery | On-site and offsite backups, restore testing, documented DR plan | You can actually recover — not just check a box that says you have backups |
| Business Continuity Planning | BC plan documentation, tabletop exercises, vendor contingency planning | When (not if) something goes sideways, you have a playbook |
| SOC 2 / HIPAA / CMMC Readiness | Gap assessment, control implementation, audit support, evidence collection | You pass audits instead of scrambling for them |
The details
What each piece actually looks like.
Risk Review
A security audit that tells you what's actually broken — in plain English, not a 40-page PDF nobody reads.
We start every client relationship with a risk review. We also offer it as a standalone engagement for businesses that aren't ready to switch MSPs but want an honest second opinion. You'll walk away with a prioritized findings report you can actually act on.
Full details →Backup & Disaster Recovery
Backups that actually restore — and a DR plan you could execute at 2 a.m. without calling us.
Most backup failures aren't about missing backups — they're about backups that nobody tested. Ours get tested. We document restore procedures your team can follow, and we rehearse them. When something goes wrong, you don't find out your backups are corrupt on the day you need them.
Full details →SOC 2 / HIPAA / CMMC Readiness
The technical and documentation work that makes audits routine instead of emergencies.
Compliance isn't a one-time project. It's a set of ongoing practices, evidence, and controls. We map your environment to the framework (SOC 2, HIPAA, CMMC), close the gaps, and keep the evidence current. When the auditor shows up, your binder is ready.
Full details →Related case study
Healthcare
Woodlands Family Psychiatry
HIPAA posture across multiple locations, nine clinicians, and clinical-trial data.
Multi-location psychiatric practice in Spring and Conroe. Mako runs the IT that keeps patient portals up, PHI protected, and clinical-trial infrastructure compliant.
How switching works
Four steps. No disruption.
The #1 reason businesses stay with a bad MSP is the fear of switching. Here’s how we make that fear unfounded.
01
Discovery
We learn your environment, your people, and your real pain points. No sales-team script — actual technical conversation.
02
Plan
We audit and deliver a written plan — what stays, what gets replaced, what gets hardened, what the monthly number looks like. No surprises.
03
Transition
We take over day-to-day without disrupting your work. Your current provider's runbook, your access, your vendor relationships — we document every piece before anything changes hands.
04
Running
Proactive support, 24/7 monitoring, quarterly strategy reviews. Your people call, a real person answers. Typically 2–4 weeks from signed agreement to fully operational.
Typical timeline from signed agreement to fully operational: 2–4 weeks. We document everything so if you ever leave, the next provider picks up without starting over.
FAQ
Cybersecurity & Compliance — common questions.
Is Mako a compliance consultancy or an MSP?+
We're an MSP that takes compliance seriously. For deep framework interpretation we partner with auditors and compliance consultants. For the technical controls and documentation that make you audit-ready, we do the work.
What's the difference between a Risk Review and an audit?+
A Risk Review is our internal assessment — we find gaps and fix them. An audit is a third-party certifying that your controls work (SOC 2 report, HIPAA attestation, etc.). We prepare you for the audit; we don't issue it.
Do we need to be on your full Managed IT plan to get cybersecurity services?+
No — we can do security-only engagements. But most compliance-sensitive clients end up fully managed because the two overlap so much.
Can you help with cyber insurance applications?+
Yes. We'll complete the technical sections of your cyber insurance questionnaire accurately — which often saves meaningful money on premiums.
What if we already had a breach?+
Call us first. We have an incident response playbook we can execute with or without being your current MSP. For existing clients, it's part of the contract.
Want to talk through cybersecurity & compliance?
Real person, real conversation, no pressure.