Industries / Energy & Industrial
Energy & Industrial Services
The MSP for NDT, inspection, O&G consulting, petrochem, and industrial manufacturing.
The industry
Houston is the energy capital of the world. Inspection firms, NDT service providers, O&G consultancies, and industrial manufacturers run on tight schedules, regulatory documentation, and zero tolerance for downtime in the field. IT that doesn't understand this industry becomes part of the problem.
Why Mako fits
We've been supporting energy and industrial services clients across Houston for 25 years. We understand API, DOT, TSA, and CMMC documentation requirements. We know what it means when a field crew is waiting on VPN access at 5 a.m.
What breaks
Common problems for energy & industrial businesses.
- →
Field operations that can't go down — crews in the field waiting for IT is money burning
- →
Inspection data, reports, and engineering files that must be preserved for audit trails
- →
API, DOT, TSA, and CMMC documentation requirements treated as part of compliance, not IT housekeeping
- →
Sensitive geological and engineering data that can't live on a reseller's cloud nobody can inspect
- →
Multi-location coordination between office, shop, and field
- →
Legacy line-of-business applications (ERP, inspection software, asset integrity platforms) that don't tolerate generic cloud migrations
- →
Seasonal and project-based workforce with rapid onboarding/offboarding needs
Built for energy & industrial
Services tuned to how you actually work.
TWIC® site access — every engineer credentialed
Every Mako engineer holds a Transportation Worker Identification Credential. That clears the TSA-level background check chemical plants, refineries, and port terminals along the Houston Ship Channel require for contractor access — so we can be sponsored and on-site quickly instead of waiting weeks for vetting. Escort requirements still vary by facility.
Field-ready remote access
VPN, Zero Trust Network Access, and MDM configurations designed for crews that work outside the office more than inside it.
Compliance documentation support
Patch compliance reporting, access audit logs, and backup verification — the evidence auditors actually ask for.
Inspection & engineering software support
We work with the line-of-business platforms your industry actually uses — ProVision, Ultrapipe, ERP systems, and CAD tools.
Data retention and archival
Long-retention archival for inspection records and reports that may need to be produced years later.
Co-managed IT for in-house teams
Partnership with your internal IT that lets your people focus on shop-floor support while we handle security, infrastructure, and after-hours coverage.
CMMC readiness for DoD-adjacent work
For shops bidding on defense supply-chain contracts, we help map to CMMC Level 1-2 requirements.
Comparison
Generic IT vs. Mako for energy & industrial.
| What matters | Generic IT / DIY | Mako |
|---|---|---|
| Site access at chemical plants and refineries | Start contractor vetting from zero — days or weeks of paperwork and background checks | Every engineer holds a TWIC® — the federal background check is already done, so sponsorship and badging move fast |
| Field crew connectivity | Home-office VPN that drops when it's convenient for the ISP | Field-ready remote access with tested failover and MDM-managed devices |
| Inspection data retention | 'Back it up to OneDrive' and hope for the best | Multi-tier backups with long-retention archival tuned for audit recovery |
| Compliance documentation | 'We'll pull that together when the audit happens' | Evidence auto-collected monthly; the binder is always audit-ready |
| Legacy LOB applications | Recommend you migrate to the cloud-native alternative | Support what you actually use, integrate with modern infrastructure |
| After-hours field support | Open a ticket; someone will call in the morning | On-call response when crews are working, because that's when they need us |
| Physical infrastructure access | Your data is 'in the cloud' — nobody's sure where | Colocation available in a Tier III data center we work inside of |
Houston-area NDT firms, O&G consultancies, petrochem shops, industrial manufacturers.A named case study for this vertical is being finalized with a client and will be published once they’ve approved the write-up.
FAQ
Energy & Industrial — common questions.
Do you have experience with our specific inspection / NDT / LOB software?+
We work with most major inspection and asset integrity platforms across our client base. Tell us the specific system and we'll be honest about our experience with it — and when we don't have direct experience, we say so.
Can you handle CMMC Level 2 readiness?+
Yes. We help map your environment to CMMC controls, close the gaps, and document evidence. For the third-party assessment itself, we coordinate with a C3PAO — we don't issue the certification.
What about field device management for crews in the field?+
MDM enrollment for ruggedized tablets and phones, with policies tuned for field conditions (offline caching, asset tracking, remote wipe for lost devices).
We have an in-house IT team. Would you still be a fit?+
Often yes — that's co-managed IT. Your internal team stays in charge of what they know; we backstop them on security, after-hours, and the compliance-heavy work.
Do you work with pure O&G operators or just services firms?+
Both, though our deepest client density is in inspection, NDT, asset integrity, and related technical services. Operators are a good fit when operational continuity and data integrity matter.
Relevant services
What energy & industrial clients most often pair with.
Everything below is live on the site today — pick the one closest to what you’re trying to solve and start there.
Infrastructure & The Bunker
Colocate specialized hardware in a Tier III data center where our engineers can physically walk to it when inspection software goes sideways.
Learn more →
Cybersecurity & Compliance
CMMC Level 1 & 2 readiness for DoD-adjacent supply-chain work, plus compliance-aligned controls for API, DOT, and TSA documentation.
Learn more →
AI Platform Deployment
Plant-floor and field-ops AI rollouts tuned for regulated industrial workflows — tool selection, governance, and training.
Learn more →
Service areas
Where we support energy & industrial clients.
Houston · The Woodlands · Conroe · Spring · Montgomery and surrounding Houston metro areas.
Let’s talk energy & industrial.
Twenty minutes with a real person. No pressure, no pitch deck.