Houston-area MSP, supporting Houston businesses since 2001.
Houston is the energy capital of the world, the fourth-largest US metro, and the place where about a quarter of our active client work happens — even though our office is 45 miles north. We don't pretend to be a downtown-Houston-headquartered MSP because we aren't. What we are is an MSP that runs deep in the energy services, industrial, and professional-services ecosystem that defines Houston commerce.
Houston's commercial economy splits roughly into the energy services ecosystem (anything tied to upstream / midstream / downstream oil and gas), the medical center cluster (the largest concentration of healthcare in the world), the Ship Channel / port industrial complex on the east side, and a long tail of professional services, finance, and corporate operations across the metro. We see clients across the first three. The medical center cluster is where the heaviest compliance regimes live — HIPAA, HITECH, and the audit programs that come with academic-medical-center affiliations.
Where in Houston we work: We work the Energy Corridor (energy services, NDT firms, inspection contractors), the Galleria / Uptown corridor (legal, financial services), parts of the Medical Center (healthcare practices and medical research), and the industrial corridors east of downtown (Ship Channel-adjacent, petrochem services, port logistics — see also our /areas/pasadena page for the dedicated industrial side).
“Putting every Mako engineer through TWIC was a decision we made specifically for our Houston footprint — refinery, ship-channel, and port-terminal access decides who can actually do the work, not who can market into it.”
Who we typically support in Houston.
Energy services firms, NDT and inspection companies, petrochem suppliers and consulting practices, healthcare and medical practices, professional services firms with compliance exposure (legal, financial, insurance), and the long tail of B2B services that orbit the energy ecosystem.
Every Mako service, supported locally.
- Managed IT Services
- Cybersecurity & Compliance
- Strategic IT
- Infrastructure & The Bunker
- AI Services
- Web Design & Development
Houston is at the southern edge of our same-day on-site coverage. Remote response is instant; on-site work is scheduled with dispatch from our Montgomery HQ. For clients colocated in the Bunker, our engineers are already in the building when you call — we walk to your hardware instead of driving to it.
What makes us the right call here.
Two things distinguish us in the Houston market: the Westland Bunker (a Tier III colocation facility 45 miles north — great for clients whose disaster-recovery story used to be 'cross our fingers during named-storm season'), and TWIC clearance across our engineering team (which matters if any of your sites are inside a Ship-Channel fenceline or a petrochem facility — most general MSPs don't carry it).
The honest reality check.
Houston proper is the most competitive MSP market in Texas, and we work it daily — clients from League City to inside the 610 Loop to the north suburbs. Where we're not the right fit is the same place we're not the right fit anywhere: 3-person operations still running on a consumer router and a Synology. Below roughly 10 users our $125/user pricing doesn't pencil out, and we'll say so on a discovery call. Where we DO win in Houston is when the business has real compliance exposure, when downtime costs measurable money, when a prior MSP broke on a specific incident the client can name, or when the client wants their hardware in a real Tier III data center 45 minutes from their office.
Houston FAQ
Managed IT in Houston — common questions.
Is Mako really a Houston MSP if you're headquartered in Montgomery?
Yes. Montgomery, TX is about 45 miles north of downtown Houston — still in the Greater Houston metro, same economy, same client base. Our engineers drive into Houston routinely for on-site work. 'Houston MSP' describes the market we serve, not where our office sits.
What parts of the Houston metro do you serve?
All of it, in practice. Primary density is north and northwest Houston (the I-45 corridor, Spring, Cypress, The Woodlands, Tomball), but we have long-tenured clients across the Energy Corridor, the Galleria area, the Texas Medical Center vicinity, downtown, and the Port of Houston industrial footprint. Katy and the western suburbs are also within service range.
What Houston industries does Mako Logics focus on?
Our Houston client base is heavy on energy and industrial services — NDT firms, petrochem suppliers, inspection services, O&G consulting practices — plus healthcare (HIPAA-heavy multi-location practices), professional services (legal, insurance, CPA firms), and compliance-heavy B2B operators that serve regulated buyers.
Can Mako engineers get onto regulated industrial sites along the Houston Ship Channel?
Yes. Every Mako engineer carries a TWIC (Transportation Worker Identification Credential) — TSA-issued, required for contractor access at many chemical plants, refineries, port terminals, and regulated industrial facilities. We clear the federal background check those sites need, so we can be sponsored and on-site without starting contractor vetting from scratch.
Do you offer colocation in a Houston-area data center?
Yes. We operate inside the Westland Bunker in Montgomery, TX — a Tier III data center about 45 miles north of downtown Houston. Clients can colocate their own hardware there with direct physical access from our on-site engineers. See /the-bunker for specs and tours.
How do response times work for Houston clients when you're based in Montgomery?
Remote response is instant for clients on our monitoring and support stack. On-site response depends on location — same-day for most Houston metro clients, within the hour for north Houston. We schedule recurring on-site visits for larger clients and dispatch for emergencies. Most client-facing issues can be resolved remotely without needing someone in the building.
Ready to talk, Houston?
Twenty minutes with a real person. No pressure.