Industries / Healthcare
Healthcare
HIPAA-aware IT for mental health clinics, dental offices, and multi-location practices.
The industry
Healthcare IT has no tolerance for failure. PHI breaches are six-figure fines per record. Patient portals that go down during business hours cost goodwill and rescheduled appointments. EHR integrations that don't work smoothly cost clinician time. And HIPAA compliance isn't a one-time project — it's how you operate every day.
Why Mako fits
Houston HIPAA IT for practices that can't afford to learn the rules the hard way. We support mental-health clinics, dental imaging, multi-location medical practices, and healthcare-adjacent operations across The Woodlands and Houston metro. We know the operational specifics — EHR integrations, patient portal uptime, HIPAA documentation, and what a real breach-response playbook looks like.
What breaks
Common problems for healthcare businesses.
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HIPAA compliance that's actually operationalized, not just a signed BAA
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PHI protection across every endpoint, email, and integration
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Multi-site coordination — clinic A, clinic B, inpatient C, all sharing records
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EHR and patient portal uptime during business hours
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Clinical trial data handling with IRB oversight
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Breach notification timer compliance (the 60-day HHS clock)
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Medical imaging data (X-ray, CBCT, MRI) storage and retrieval
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Practice management software, scheduling platforms, billing integrations
Built for healthcare
Services tuned to how you actually work.
HIPAA Security Rule operationalization
Not just policy documents — the technical controls, access reviews, and evidence your auditor actually asks for.
Patient portal uptime monitoring
Dedicated monitoring on patient-facing systems so you know about an outage before your front desk does.
EHR and practice management support
We work with Athena, eClinicalWorks, and most major EHR and PM platforms — integrations, backups, performance tuning.
Breach-response playbook
Documented IR plan, tabletop exercises, 60-day notification clock awareness, and technical evidence preservation if an incident occurs.
Medical imaging data management
Secure storage, retrieval, and backup for X-ray, CBCT, and other imaging workloads.
Multi-site network integration
VPN and cloud-based connectivity between clinic locations that shares records securely without sacrificing performance.
Comparison
Generic IT vs. Mako for healthcare.
| What matters | Generic IT / DIY | Mako |
|---|---|---|
| HIPAA compliance | A signed BAA and 'we're HIPAA-compliant' on the website | Operationalized controls, documented evidence, annual reviews, and tabletop exercises |
| Patient portal reliability | Find out it's down when patients can't book | Proactive monitoring, alerting, and uptime reporting |
| Multi-site integration | Each clinic is its own IT island | Secure cross-site networking with shared records and centralized security |
| Incident response | Call your lawyer and hope for the best | Documented IR plan, rehearsed tabletop, technical forensics preserved |
| EHR support | Call the EHR vendor for everything | We troubleshoot first, escalate to the vendor with context |
| Physical data center | Somewhere in AWS, nobody's sure exactly | Colocation available in a Tier III facility where we can physically inspect your hardware |
Client in this industry
Healthcare
Woodlands Family Psychiatry
HIPAA posture across multiple locations, nine clinicians, and clinical-trial data.
Multi-location psychiatric practice in Spring and Conroe. Mako runs the IT that keeps patient portals up, PHI protected, and clinical-trial infrastructure compliant.
FAQ
Healthcare — common questions.
Are you actually HIPAA-experienced, or just HIPAA-aware?+
Experienced. Several of our longest-tenured clients are healthcare practices. We've been through audits, breach simulations, and the paperwork. Ask for references and we'll connect you with healthcare clients who've lived it with us.
Can you work with our existing EHR?+
Most likely yes. We support Athena, eClinicalWorks, and the major platforms across our client base. Tell us specifically what you're on and we'll confirm.
What happens if we have a breach?+
For clients on our management, we have an incident response playbook we execute immediately — containment, forensics preservation, notification-clock awareness, and documentation. We're not the lawyers or the HHS notification authors, but we own the technical side.
Do you handle medical imaging data?+
Yes. Imaging data has specific storage, bandwidth, and retention characteristics. Dental imaging (CBCT), general radiology, and related workloads are within our experience.
We're a small practice — is Mako overkill?+
Depends on your risk profile. A two-doctor practice with a patient portal and remote-access EHR has essentially the same HIPAA exposure as a 20-doctor practice. Call us and we'll tell you honestly whether we're the right fit.
Relevant services
What healthcare clients most often pair with.
Everything below is live on the site today — pick the one closest to what you’re trying to solve and start there.
Cybersecurity & Compliance
HIPAA Security Rule operationalization, phishing training, and incident-response playbooks with 60-day HHS clock awareness.
Learn more →
AI Security & Governance
Guardrails that keep PHI out of ChatGPT and other public AI — essential once your clinicians start using AI tools.
Learn more →
Microsoft 365 Migration
Migrate from legacy email or Google Workspace without a patient-portal outage, with Purview configured for PHI from day one.
Learn more →
Service areas
Where we support healthcare clients.
The Woodlands · Spring · Conroe · Houston · Montgomery · Kingwood and surrounding Houston metro areas.
Let’s talk healthcare.
Twenty minutes with a real person. No pressure, no pitch deck.